Work Experience

1010data offers a SaaS-based high-performance data analytics platform to financial and retail CPG customers and enables them to make data-driven business decisions. The position manages Site Reliability, DevOps, and NOC teams and is responsible for infrastructure architecture, engineering, and operations for compute, storage, and network services.

• Managed infrastructure engineering and support operations using a global follow-the-sun model with teams based in Europe, Hawaii, and US East and West coasts.
• Lead cloud migration strategy by leveraging cloud native solutions in Azure and AWS. Developed application migration workflows without customer impact from private to public cloud. Reduced dependencies on data center resources and transitioned corporate and infrastructure services to the cloud such as Virtual Desktop, file shares, Active Directory, DNS and VPN.
• Spearheaded data center modernization project by upgrading firewalls to add NGFW capabilities, moved application platform from bare metal servers to hyper converged architecture, implemented distributed storage (vSAN), flattened network architecture, and upgraded WAN capacity to 10Gig leveraging SD-WAN.
• Enhanced security posture with SASE architecture by moving security perimeter to hosted firewall as a service solution. Introduced micro-segmentation for securing east-west traffic within the data center. Partnered with multiple teams to implement zero trust model with RBAC methodologies for employees and contractors.
• Introduced ITIL elements such as ITAM, ITOM, hardware and software life cycle management, patch management, backup, and Disaster Recovery projects. Established CMDB and published IT service catalog with a focus on self-service and automation.
• Laid the foundation for implementing Software Defined Data Center (SDDC) with Infrastructure as Code (IAC) concepts using Terraform and Ansible for building infrastructure elements and Puppet for configuration management and orchestration. Incorporated CI/CD and Agile methodologies for best practices.

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iconectiv, a subsidiary of Ericsson, is a telecommunications services company. The position reports to the Senior Director of IT and manages network, security and datacenter engineering and operations including corporate network for Number Portability Administration Center (NPAC) for US Govt under FCC and NSA guidelines.

• Manage Network Engineering team and lead Datacenter architecture, Hybrid Cloud environment with AWS and Azure, enforce Network Access Controls (NAC), and enhance Infrastructure and Application performance
• Lead Digital Transformation of the business by architecting a secure hybrid cloud environment utilizing AWS and Azure platforms. Served on Cloud Committee to develop Cloud First strategy for building applications on AWS
• Responsible for network performance, reliability and availability, production datacenter support and act as 24×7 on-call escalation manager
• Partner with executive management on annual and project budgets and determine Capex/Opex plans
• Develop strategic direction of IT by reviewing projects and changes as part of Change Approval Board
• Develop employees with technical training, decision making authority, and delegate project ownership
• Spearhead production datacenter migration from one facility to another. Redesigned network architecture during migration from legacy infrastructure to Cisco Nexus core switching, ASA and Palo Alto firewalls and Software Defined Network (SDN) with Cisco ACI, inter-data center connectivity using SD-WAN
• Corporate HQ migration from one location to another which supports users and 24×7 NOC and SOC
• Performance upgrades by adopting gigabit wired network, 802.11ac Wi-Fi standards, increase internet and MPLS circuit bandwidth and Quality of Service
• Security upgrades for the network by implementing 2-factor RSA authentication, identity-based authorization using Active Directory (AD) Groups and Identity Services Engine (Cisco ISE), URL and Malware filtering using Firepower, AnyConnect remote access VPN with Posture policies
• Architected Cisco Wireless solution using 802.1x, Identity Services Engine (Cisco ISE) and 5520 Controllers
• Implemented monitoring and network performance management system using Solarwinds

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Equinox is a luxury fitness company operating five separate fitness brands: Equinox Fitness, PURE Yoga, PURE Fitness, Blink Fitness, and Soul Cycle. This is a hands-on manager position reporting to the Senior Director of IT Infrastructure. The position manages network, security, datacenter and telecom engineering and operations.

• Direct and oversee Network, Security and Telecom policy of Equinox and administer and manage IT Infrastructure and Application performance.
• Partner with executive management on annual budget and determine Capex/Opex spend plan.
• Manage diverse architecture, engineering and operations teams consisting of employees, vendors, and partners.
• Develop the engineering team by recommending technical training sessions, and by empowering individual members to make independent decisions and take ownership of project lifecycle.
• Responsible for infrastructure performance, reliability and availability, production datacenter support and act as 24×7 on-call escalation manager.
• Manage router, switch, firewall hardware lifecycle project for 90 locations.
• Migrated Equinox organization to Microsoft Office 365 from Google Gmail
• Lead VoIP rollout across the organization – moving from legacy PBX systems to Microsoft Lync. This includes network upgrades to support PoE capability, WAN bandwidth upgrade and Quality of Service.
• Architected Cisco Wireless solution using 802.1x, ISE and Prime Infrastructure and 8540 Controllers
• Integrated mobile point of sale system to operate over Wifi while maintaining PCI compliance using Microsoft Dynamics backend running on Azure cloud platform.

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Express Scripts provides integrated pharmacy benefit management services and patient-care services. This is a hands on manager position reporting to the Senior Director of IT Engineering (Infrastructure) and manages network, security and datacenter operations teams.

• Manage 12 member Network Operations Center and 4 member Datacenter Support teams.
• NOC provides 24×7 network monitoring across the organization and subsidiaries, responds to network events, implements changes and manages performance based on SLA’s.
• Responsibilities of the position cover a variety of network hardware and tools including: o Cisco routers from ASR 9K at Datacenters to Cisco 2851 at branch offices o Cisco switches from Nexus 7K at DC to 6509 and 3750 (stack) at remote sites o F5 Big IP load balancers (various models running on 9.4.8) o ASA and Checkpoint firewalls which are being consolidated to Checkpoint VSLS systems o Network tools include Cisco Prime for wireless controller and AP management, SNMP based Solarwinds NMS, StealthWatch Netflow aggregator, Infoblox NetMRI configuration management and Grid Manager for IPAM and DNS/DHCP management.
• Responsible for infrastructure performance, reliability and availability, production datacenter support and act as 24×7 on-call escalation manager.
• Review and improve department policies and SOP’s by enhancing workflow for incident response, trouble and recovery trees, escalation procedures, network operations metrics and monitoring procedures.
• Streamline network operations and improve SLA by cross-training team members and encouraging collaborative projects with network architecture and security peer groups and review network standards.
• Communicate regularly with internal and external business groups and vendors to ensure infrastructure meets expectations and review performance, outages and repair activities.
• Determine required staffing level, conduct interviews and setup onboarding for new employees and contractors with appropriate training and conduct performance reviews.

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Outfront Media provides a network of advertising options for brands including outdoor billboards, digital displays, and others. The role covered corporate network and digital network for all advertising displays utilizing MPLS, cellular broadband, 4G, DIA circuits and a variety of industrial and commercial network equipment.

• Managed network department to support hybrid network environment including 200 network nodes, 600 external 3G/4G wireless nodes, 70 servers and 1,500 end users.
• Managed network of 600 high-visibility outdoor displays including Billboards, Street furniture, Transit Media and various outdoor advertising prototype displays.
• Implemented Omnivex content management and scheduling system for advertising displays using LTE/EVDO wireless technology in a standardized design across US, Canada, Mexico and Chile.
• Developed high availability network architecture for high-visibility displays in Grand Central Station, Times Square [Roadblock Display], Penn Station, New York City Subway Stations, Mall of America, Hawaii Malls and hundreds of large format Digital Billboards.
• Evaluated 4G LTE and WiMax technologies and implemented plan to upgrade 3G network architecture to 4G to support additional bandwidth requirements for streaming media applications on 600 digital signs. New network supports additional bandwidth for real-time advertising campaigns and 1080p video advertising.
• Designed, implemented and currently maintaining Network Management System based on SNMP and WMI monitoring of server and network equipment. Setup Network Configuration Management for all routers, switches and firewalls with change management features.
• Managed project to upgrade network equipment and bandwidth at 40 branch office locations to MPLS.
• Rolled out Wifi using Cisco 5500 wireless controller and 3600 series Access Points supporting 350 users.

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Exenet, currently known as Alphaserve IT, is a managed services provider with clients in Legal and Financial verticals. The position was in the Network Operations Center overseeing and managing client’s networks 24×7. NOC engineers responded to events to rectify issues before they impacted the clients business.

• Worked on and resolved: MPLS routing issues, BGP & EIGRP routing issues, PIX / ASA access list controls, IOS upgrades, T1 & Frame-relay circuit activations, documented existing network-server infrastructure, setup site-to-site VPN and end user VPN
• Monitored enterprise networks for more than 30 national and international clients – 600 network devices and servers which are in production using CA Spectrum and eHealth Reports
• Identified and resolved issues on routers, switches, firewalls and servers by analyzing device logs, CA Spectrum, eHealth, Silverback and InfoVista – Network Monitoring Systems
• Worked with ISP and circuit providers to troubleshoot T1, Frame-relay, MPLS and VPN
• Worked with Cisco on open TAC service requests and other vendors
• Deployed VMWare ESXi server virtualization platform and migrated physical servers to virtual (P2V)
• Performed administrative tasks in Active Directory and Exchange servers
• Used Citrix, DameWare, VNC, RDP and Logmein to log on and troubleshoot servers and workstations by analyzing Event Logs and Microsoft Management Console

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• Identified and solved computer network-related issues in an enterprise LAN infrastructure using Fluke OneTouch and NetTool
• Documented and monitored progress of incidents in Remedy ticketing system
• Wrote and executed IOS and CATOS scripts on CISCO distribution switches and routers
• Monitored, maintained, and administered VLANs, speed/duplex settings, and switch-port descriptions for more than 30 CISCO distribution switches
• Categorized, observed, and resolved connectivity issues for specific IP addresses or IP addresses belonging to a particular subnet using Sniffer Pro
• Analyzed network topology, IP addressing schemes and link-state & distance vector routing protocols
• Installed IP TV and VOIP phones and assisted in their maintenance

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• Identified and resolved software and hardware issues like printer configuration, email support, network connectivity
• Designed runway lighting renovations electrical plans using AutoCAD and Microstation
• Prepared cost estimates, specifications, submittals, RFI’s and project directories for several projects